Last updated: April 1, 2026
Our commitment to you
Nurty is built on trust. We never sell your personal data, never share session contents without your consent, and give you full control to delete your account and all associated data at any time.
We collect information you provide directly (name, email, session responses) and usage data to improve the product (anonymized analytics, error logs). We do not collect sensitive health data beyond what you voluntarily share in sessions.
Your session data is used exclusively to power your personalized therapy experience. We use aggregated, anonymized data to improve our AI models. We never use your personal conversations to train models without your explicit consent.
All data is encrypted at rest (AES-256) and in transit (TLS 1.3). Session data is stored on HIPAA-compliant infrastructure. We conduct regular security audits and penetration testing.
If you are connected to a licensed therapist through Nurty's Supervisor feature, your therapist may have read access to session summaries. You control which therapists have access and can revoke access at any time.
We use trusted third-party services for authentication (Supabase), payments (Stripe), and AI inference (OpenAI). Each provider is bound by their own privacy policies and our data processing agreements.
You have the right to access, correct, or delete your data at any time. To exercise these rights, visit Settings → Privacy or email privacy@nurty.co. We will respond within 30 days.
We use essential cookies for authentication and session management. We do not use advertising or tracking cookies. You can manage cookie preferences in your browser settings.
Nurty is not intended for users under the age of 13. If you believe a child has provided us personal information, please contact us immediately at privacy@nurty.co.
We may update this Privacy Policy from time to time. We will notify you of material changes via email and in-app notification at least 14 days before they take effect.
Questions about this policy? Email us at privacy@nurty.co or write to: Nurty, Inc., 123 Wellness St, San Francisco, CA 94105.